Today is a blogworthy day - two posts within an hour of each other. You better eat it up, after this I might not post for awhile. :)
We got a quarterly newsletter with our paychecks today at work and there was a great article I wanted to post some of on this blog. It will make you think twice next time you stay at a hotel whether for business or pleasure. And considering the kind of guests it seemed I ran into ALL last week - the article describes my feelings towards hotel guests this week! Here's an excerpt that gave me a few laughs:
"Hospitality workers have seen it all; house-keepers know how you live, servers know how you eat, front desk know how you treat others, night auditors know your sleeping patters. How's that for creepy? So you there, that wanders around all night in your too-tight PJs, you that doesn't tip your server at all, you that leaves your room a disaster for housekeeping, and yet we still treat you great. It's who and what we are. Just think for a minute, how creepy is it that you can stay here and we can find out that much about you.
Hospitality staff have dealt with some of the rudest and some of the kindest people that are out there. And we do it all (well...almost) with a smile on our face. We love our jobs; we love dealing with different people each day and doing the same job in general but a bit different. To some of us, guest are just a face; to others, they have a name.
So the next time you stay at a hotel, get to know the staff a little bit. Don't check in yapping on your cell phone, then ask where the luggage carts are after I've already pointed them out. Shut your phone off before you even step to the counter and let us make our long spiel. Chat with your server for a bit; don't act high and mighty. Tip them. Each employee you come across, stop to say hey or to give them a smile. I promise you, you'll have a much better stay."
By: Deborah-Anne Bertin
Crazyhotelworkers. com
1 comment:
The article I wrote was in a newsletter you received?
Where do you work?
Email me!
cm99camper@yahoo.ca
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