Oh Technology....

Here's another post to show you how far we've come with Technology in this country. In an effort to prevent you from talking to a customer service representative unless you know the secret code, most companies now have automated computer systems for everything you can imagine. Want to sell your stock, buy more, transfer shares, change your address? Mr. Computer Man will help you.

Unless he can't understand you! I was attempting to change my address on the last few things after our move to and went through the following conversation wit Mr. Computer man:

Mr. Computer Man: Please choose from the following 20 options - blah, blah, blah, blah, change your address..............
Me: Change Address
Mr. Computer Man: Please enter the zip code of the address currently on file.
Me: Enter Zip Code
Mr. Computer Man: Please enter your new zip code.
Me: Enter Zip Code
Mr. Computer Man: Please choose from the following cities: Hanford, Richland (I didn't know I had the same zip code as Hanford)
Me: Richland...
Mr. Computer Man: Please say your new street name - example, North Main Street
Me: Bellerive Drive
Mr. Computer Man:...............I'm sorry, I didn't get that. Please say your new street name.
Me: Bell-e-rive Drive (using my clearest voice possible)
Mr. Computer Man:.................I'm sorry, I still didn't get that. Please say your new street name. For example, North Main Street
Me: Is North Main Street the only street you understand? ARRGGGHHH!
Mr. Computer Man:.................I'm sorry, I'm still not understanding you. Please wait while I transfer you to a customer service representative.............