Cell Phone Manners

This is the post where I get to vent my frustration at working on the service industry. Working at the front desk of a hotel is overall, fun and interesting. I get to meet a lot of people and learn how interesting many people's lives are (or aren't in some cases...).

But sometimes there is the occasional frustration with people's manners. One of the worst, for instance, are the people who come into the hotel on their cell phones. Now I understand that busines is important and you need to get it done but it's not like you could put the person on hold or call them back a mere 5 minutes later.

It just doesn't feel good to be trying to check a guest in and be polite when the entire time they are completely ignoring you and just wish you would give them their room keys so they can get on with their stay. It is becoming a more and more common experience to see people talking on their cell phones - whether at the hotel, in Starbucks, or even the grocery store line.

So the next time your cell phone rings and you are in line think about the person giving you the service you are waiting for. They probably want to be acknowledged in some way for helping you out!